SERVICES (non exhaustive!)

TopSecretary is a Remote Assistant service for managers, startups, solo entrepreneurs
Designed to reduce your workload so that you can focus on your core business, and gain valuable time.
I accompany you in making decisions for the correct development of the business, being the interlocutor for you in front of your main partners (clients, suppliers, employees).

I am specialised in International Trade. Trilingual French, English, Spanish.

Management Assistance and Admin.

Consulting and Advice

Contacts with Clients

Management of contracts with clients, negotiation to close deals, sales forecast, churn rate, NPS, agenda, emails, internal processes, income and expenses, sales forecast, professional / personal trips
or any other service previously agreed with the client.

Support in the development of a business plan, project management, consulting in decision-making on key business areas.

Preparation of commercial agreements with clients, negotiation, supervision of administrative management, compliance with the agreement, collections.

CRM launching, management and updating (Salesforce, AgileCRM, Sellsy, Odoo…).

Follow up, Follow up, Follow up!

Documents

Digital Marketing (Linkedin mainly)

Freelancers /Suppliers Management

Creation and modification of documents (proposals, letters, presentations, emails, rates). 

Some of the tools used are office 365, onedrive, Gdocs, Gdrive, Gsuite, Evernote, Smallpdf, Docusign…etc

I work on MAC but good with Microsoft too.

Profiles creation, Events management, Audience attraction, Communication with the audience

Linkedin connector (using sales navigators.

Also Youtube and Instagram basic management.

Research and management of industrial and service providers.

Negotiation, Agreement, Logistics, Billing, Follow up.

Follow up, Follow up, Follow up!

Talent Management / HR

Accounting and Legal

These services are highly specialised. Since I want to offer the best services to our clients, these tasks are generally offered as a support with the intermediary of third people you already work with or of your choice.

creation of profiles, interviews and selection of personnel, management of online tools of employee data. Vacation management

Elaboration and support with yearly reports, personal interviews.

Dismissals.

I prepare commercial contracts, bilateral agreements, compilation and issuance of invoices, management of online accounting to deliver the right reports to the accountant.

I will be the interlocutor with your accounting and legal advice to make your life easier.